2nd Line Engineer, Interactive TV Systems

Your day to day:

Troubleshooting

•    Troubleshoots and resolves complex technical issues in the GigaTV / Adscanner production environments, providing top notch support for our customers.

•    Solves technical issues reported by the monitoring department (Front Office).

•    Performs emergency recovery actions for components in the GigaTV / Adscanner infrastructure.

•    Captures logs and debug information from GigaTV / Adscanner systems.

•    Documents temporary and permanent fixes that were deployed.

•    Develops custom scripts for the automation of certain operational tasks and service monitoring of the Interactive TV Systems.

Configuration

•    Performs emergency configuration actions in order to solve issues raised after the deployment of changes or during incidents impacting the GigaTV / Adscanner infrastructure.

•    Coordinates and is involved during the implementation of high-risk changes including network upgrade activities, software upgrades and GigaTV / Adscanner infrastructure parameter changes, maintaining the quality of service and avoiding platform dysfunctionalities.

Maintenance

•    Implements preventive maintenance actions.

•    Coordinates integration / acceptance testing for new network elements in the GigaTV / Adscanner infrastructure.

Professional Development

•    Regularly participates in internal and external training sessions in order to improve their technical skills.

•    Trains the monitoring operators (1st Line) and new employees in TV Operations.

With these skills, you are a great candidate:

• Very good knowledge of AWS, container architecture and microservices, possibly with corresponding certificates

• Very good knowledge of TV technology, IP, HF and DVB standards (MPEG, TS, SI, CA)

• Very good knowledge of media streaming in IP networks, XML, databases, network technology and common office programs

• Detailed specialist knowledge of network structures, system technologies and protocols in modern telecommunications networks or IT networks

• Very good English communication skills, both spoken and written.

• Experience in the administration of servers and operating systems (Windows, Linux, etc.)

• Experience in data analytics is an advantage

• Strong customer orientation and analytical thinking skills

• Very good analytical, conceptual and organizational skills

Sounds like the perfect job? We’ve got even more to offer:

•    In this pandemic period we have 100% work from home for your safety. After this pandemic period we have 2 days work from home per week!

•    Medical and dental services.

•    Life insurance.

•    Dedicated employee phone subscription.

•    Special discounts for gyms and retailers.

•    Annual Company Bonus.

•    Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills.

•    You get to work with tried and trusted web-technology.

•    Getting in on the ground floor of and technology changing company.

•    Flexible Vacation – Take time off when you need it, we trust you!

#_VOIS