Main Job Duties and Responsibilities
· maintain up-to-date billing system
· generate and send out the credit note invoices
· record the bank statement in the accounting system
· carry out billing and reporting activities according to specific deadlines
· perform account reconciliations
· monitor customer account details for non-payments, delayed payments and other irregularities
· research and resolve payment discrepancies
· generate age analysis
· review AR aging to ensure compliance
· maintain accounts receivable customer files and records
· follow established procedures for processing receipts, cash etc
· investigate and resolve customer queries
· process adjustments
· monitor the bad debt reserves and support the collection process
· communicate with customers via phone or email
· record fixed asset acquisitions and dispositions in the accounting system.
· maintain fixed asset system for accounting, processing and reporting of the assets.
· assist with month-end closing
· collect data and prepare monthly metrics
Education and Experience
· knowledge of accounts receivable
· knowledge of office administration and procedures
· knowledge of general bookkeeping procedures
· knowledge of general accounting principals
· proficient in relevant computer software
· knowledge of regulatory standards and compliance requirements
· 1-3 years accounts receivable and general accounting experience
Key Skills and Competencies
· attention to detail and accuracy
· good verbal and written communication skills
· organizational skills
· information management
· problem analysis and problem solving skills
· team member
· sense of urgency
· tenacious
· customer service skills