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Employment type: Full-time
Job category: Accounting/Auditing
Job industry: Accounting
Experience level: Associate
Description
- Process mailbox requests;
- Reply to customers on level 1 support inquiries (send invoice copy, proof of delivery, account statement etc);
- Retrieve invoice copies out of system;
- Request payment advice to customers by email and sent them to allocation team;
- Log queries in specific tools;
- Performs dunning process and monthly account statements;
- Manages the Stop list of customers blocked after dunning;
- Work-on for Credit notes.
Qualifications
- University ongoing ( studies in any field, financial and accounting preferred);
- Good knowledge of English language – written and spoken;
- Flexibility, persuasion, autonomy, creativity and respect for colleagues;
- Ability to manage tense situations and respect deadlines;
- Positive and proactive attitude;
- Attention to details and to work in a structured way.