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Job Description:
- Customer relationship administration;
- Management of all incoming requests/ orders;
- Management of the backlog (orders and orders related requests);
- Billing process management;
- Ensuring correct sending of the customer invoices to the correct recipient, according to procedure agreed with Client;
- Ensuring bank statement posting in SAP for client entity code;
- Incoming cash clearing against customer invoices;
- Client related reports and bad debt provision calculation;
- Addressing all written/ verbal requests and complaints received from the Customer;
- Processing improvements proposals/ implementation.
Job Requirements:
- Advanced level of English and German;
- University graduate or student in the final year of studies;
- Basic domain knowledge (supply chain, logistics);
- Previous work experience, preferably in SAP (SD/MM module), Logistics, Supply chain, Order Management or Customer relations management is an advantage;
- Experience in International trading, Fiscal policies, Tax structure is an advantage;
- Good working knowledge of MS Office (especially Excel);
- Good verbal & written communication skills;
- Good analytical & synthesis skills;
- Rigorous and accurate working style;
- Good Customer service skills;
- Dynamic person, solution-oriented;
- Self confidence & independence in decision making;
- Punctuality & Flexibility;
- Team spirit.
Benefits:
- Temporary remote work due to the pandemic and return to office after the situation improves;
- Relocation package;
- Opportunity to work for one of the biggest brands in the world in a unique work environment;
- Great career opportunity with a leading international outsourcing company;
- Opportunity of professional and personal development in a multinational working environment through a variety of training programs (hard/soft skills);
- Attractive compensation package with full access to a variety of benefits available through an online platform; the package can be customized on monthly basis depending on each employees’ needs.
- Seniority Level
- Entry level
- Industry
- Outsourcing/Offshoring
- Employment Type
- Full-time
- Job Functions