Accounts Receivable with French

Working schedule: Monday to Friday: 9:00-17:30

Ideal Candidate for the Accounts Receivable Specialist:

• At least 1-year experience in Accounts Receivable/Collections;
• Fluency in French language (minimum B2 level) and good command of English is a must;
• Keen to take ownership responsibility;
• Proactive in solving day to day issues;
• Ability to pick up new tasks quickly;
• Good communication and development skills;
• Team player;
• Flexible approach;
• Experience of SAP Accounts Receivable systems;
• Good all-around Excel skills.

Key Responsibilities:

• Communicating with the client (including other internal departments), sales offices or other external parties in relation to processed activities and solving issues;
• Develops good client relationships and good relations with the colleagues (within the project);
• Actively seeks opportunities for Continuous Improvement initiatives in cooperation with Team Manager;
• The duties of a Collections Specialist include collection calls and/or setting up conference calls in order to align parties involved on a common matter discussion with the purpose of reaching desired result and also creation of dispute cases;
• Customer service on collection issues, process customer refunds, Direct Debit, process and review account adjustments, resolve client discrepancies and short payments (claims/disputes);
• Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
• Accountable for reducing delinquency for assigned accounts;
• Enlist the efforts of sales and senior management when necessary to accelerate the collection process;
• Must communicate & follow up effectively with Sales department regarding customer accounts on a timely basis;
• Establish and maintain effective and cooperative working relationships with Key Account managers and Sales Support teams;
• Takes responsibility for own professional development and growth.

You will enjoy:

• A great office, a friendly atmosphere and a multinational environment. Teambuilding and Christmas party;
• Bonuses for your results;
• Wide range of development and training options (including soft skills and language courses);
• Free coffee and fruits to keep you energized but also medical coverage;
• Bookster and Benefits Online for you to enjoy your hobbies.

                                             Looking forward to having you as our colleague!