Acest anunț a expirat și nu este disponibil pentru aplicare
We are currently looking for French & Czech speakers for a new project in Lisbon!
- You will be the first point of contact for customers and will provide the best and most cost effective solution to the end customer.
- Handle phone calls/emails and deal with them promptly, efficiently and with empathy to ensure a positive experience for our customers
- Invite customers to participate in telephone problem resolution using available tools to diagnose and resolve technical problems
- Facilitate or escalate customer issues and complaints, both internally and externally
Requirements
- Good PC skills
- Customer Service experience
- Fluent in both English and French or Czech
Offer
- Base + language bonus + meal allowance + shift allowance