Application Support Engineer - Iasi

We are looking to recruit for one of our clients – a company with over 40 of experience in independent Information Technology services business, the position of

APPLICATION SUPPORT ENGINEER

Level of expertise: Middle and Senior level
Location: Iasi

SKILLS, KNOWLEDGE AND EXPERIENCE

• at least 2 years experience of working on full life cycle implementations across multiple versions of Dynamics 365;
• excellent understanding and knowledge of core Microsoft Dynamics 365 modules;
• ITIL v3 Foundation certification;
• good knowledge of Microsoft SQL Server/Oracle;
• Microsoft Azure understanding;
• strong understanding of Finance and Operations (AX);
• previous experience in supporting Java and .NET applications;
• strong knowledge of Web Services;
• working knowledge in writing/reading HTML, XML, CSS and JavaScript;
• basic understanding of AGILE/SCRUM methodologies;
• identify and solve, automation and process improvement;
• good interpersonal skills, with the ability to communicate effectively and clearly to both IT and business staff;
• good analytical skills, structured and methodical approach;
• highly organize, with the ability to plan ahead for short to medium term objectives;
• strong listening, verbal and written communication skills in English.
  

ROLE AND RESPONSIBILITIES

The main roles and responsibilities of this position include:

• the maintenance and utilization of full suite of the application (data storage and integrated applications);
• management of information relating the understanding of the future changes in the business and priorities that will affect the application, to customers/end-users, colleagues and 3rd parties;
• creating documentation in order to explain and describe the primary application and any interfaces to other applications;
• support and advising users who need information and support around the primary and associated applications, putting his/her knowledge in layman’s terms;
• providing cross application support;
• testing of new functionality and integrations in the applications;
• ownership of support calls and incident resolution using ServiceNow.

Benefits:

• the possibility to develop professionally inside a multinational company/ access to the intern career development opportunities;
• attractive package of benefits: attractive pay scale, meal tickets, performance bonuses;
• private medical assurance; 
• competence lead program;
• international working environment.
  

Disclaimer:
Train 2 Perform is a national company, specialized in providing Human Resources integrated and personalized solutions for companies and individuals in order to optimize the inter human relations, covering the following domains: recruitment and personnel selection, training and development programs, strategic human resources management.