Application Support Engineer (Linux)

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Fluent Trade Technologies is the fastest ‘end-to-end’ data & trading technology provider in the FX, FI and Futures markets.

Fluent is a market leader with a significant tier 1 & 2 client base in the financial world,

Please visit us at www.fluenttech.net

We are growing and inviting you to join our team as

Application Support Engineer (Linux / FinTech/Trading)

Location - European Union, namely Bulgaria, Estonia, Romania and other countries

REMOTE

Position Overview:

The Support Engineer will be responsible for providing high-quality and effective support to Fluent’s rapidly growing customer base.

The support engineer provides high-quality technical support for Fluent’s rapidly growing customer base (global banks). As an expert in both the infrastructure and applicative aspects, the engineer will support both technical and non-technical end-users.

What you will do:

  • Respond to customers’ inquiries relating to information, product functionality and issues.
  • Log and classify all calls and requests for assistance in Service Now
  • Recognize and escalate recurring problems, inferior processes or outdated procedures.
  • Perform configuration modifications, documenting troubleshooting and problem resolution steps.
  • Work on assigned customer integration projects

What you will need:

  • Linux and Ability to analyze log files. Knowledge of regexp, processes.
  • Knowledge of scripting - at least one of Bash, Python, Perl or CShell
  • 3-5 or more years of experience in support/technical role
  • Basic network knowledge - Telnet, TCP/IP
  • English - Ability to communicate and engage effectively, verbally and in writing
  • Excellent analytical skills with the ability to solve problems and develop solutions.

Advantage:

  • Experience in support/technical role in financial markets with FIX protocol, eFx, Jira ,SVN, C++

Întrebări frecvente

  • Câte locuri de muncă sunt disponibile la Fluent Trade Technologies pe Angajat.ro?

  • Cum pot să fiu primul care să afle când există locuri de muncă noi la Fluent Trade Technologies pe Angajat.ro?

  • Pe ce poziții are Fluent Trade Technologies locuri de muncă disponibile prin Angajat.ro?