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The AR Rebates Specialist is responsible for performing work activities included in the Order to Cash (OTC) process for the Molson Coors organization.
KEY RESPONSIBILITIES
- Analyses the Rebates related customer/sales queries in order to validate the amount stipulated in their contracts
- Maintains regular contact with the internal and external customers via the communication means available (telephone, e-mail, fax, mail) to fulfill all work related tasks for the rebates requests
- Makes adjustments, handles queries and resolves problems within company guidelines and policy
- Analyses and manages the situation of the assigned rebates files within the established deadlines and contacts the account managers for information/documents needed
- Handles disputed accounts and negotiates to bring payment into line with terms; Undertakes complex reconciliations and compiles documentation for legal action
- Act as Expert User who can approve, validate or reject Order to Cash maintenance requests
- Be an active member of assigned integration projects that involve Order to Cash changes
- Understands & actions Order to Cash Processes in accordance with the Process Maps and SOP's and updates SOP’s when the process is amended
- Ensure process adherence & compliance for Order to Cash, sharing and driving best practice throughout the organization.
- Ensures that pricing/rebates requests are handled in a timely manner and followed up regularly
- Creates in ERP system the contractual prices/discounts/rebates conditions
SKILLS & RELEVANT WORK EXPERIENCE
- Previous experience with data / systems management : more than 2 years
- In-depth understanding of SAP system & Route to Cash (preferably SAP Pricing/Rebates knowledge)
- Good Excel knowledge
- Fluent in English
- Strong verbal and written communication skills.
- Very good analytical skills and detail oriented in all tasks carried out
- Self-motivated and pro-active individual with the ability to work with minimal supervision
- Very good organizational skills and business understanding