Atlassian Tools System Admin

Primary Duties and Responsabilities:

• Point of contact for all incoming requests related to our Atlassian tools and system
• Management of Atlassian licensing – allocating/deallocating licenses
• Management of available licenses – forecasting of future licensing needs and governance of existing license usage
• Management of users, groups, permissions, levels of access
• Collaboration & communication through active engagement in supporting different business units across the organization
• Administration, management & maintenance of the ticketing system
• Monitoring and support of requests through the ticketing system – ensuring that details and resolution timescales are communicated in a clear and timely manner
• Create custom projects in Atlassian tool suite for complex workflows, reports, and permission requirements to meet business needs
• Administer Jira software and integrate with other Atlassian tools and external applications
• Work with analysts and customers to derive requirements for use cases/scenarios and recognize opportunities for improvement for business processes and determine ways to problem solve, analyze and develop solutions based on customer interviews and data
• Create and maintain Jira and Confluence collaboration sites (e. g., Kanban boards, Scrum boards, documentation pages, etc.)
• Plan, design and develop pages within confluence and integrate with JIRA to maximize usability.
• Create JIRA and Confluence reports, visuals, and dashboards
• Validate and prioritize issues found within products, both internally and as logged through technical support
• Troubleshoot and resolve user issues. Provide training and self-help documentation for JIRA and confluence users.
• Facilitating meetings to determine the validity and priority of issues found within products, both internally as well as reproduced issues logged through Technical Support
• Build Metrics and Reports using Excel Macros

Background required:

• 3+ years experience in analysis of complex information systems, application or operating system software.
• Experience working in an AGILE environment
• Exposure/understanding of using Java, JavaScript, Groovy script, SQL (/PostgreSQL), jQuery, (HTML/XHTML/CSS)
• Highly skilled with Atlassian products such as Jira and Confluence, Helpdesk
• Experience in improving Atlassian security, access level permissions for JIRA projects and Confluence spaces
• Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration
• Communicate and share knowledge with internal and external contacts at all levels
• Ability to write custom JQL (Jira Query Language)
• Ability to construct custom dashboards using various filter types in JIRA
• Ability to construct Confluence pages and integrate JIRA projects with Confluence pages
• Experience in performing Atlassian installations, migrations, and plug-in installation
• Experience in Excel Macros
• Experience of working with Bitrix24
• Atlassian certification/s
• Solid Experience with MS Word, Excel, PowerPoint, Outlook

Our Offer:

• A diverse portfolio of worldwide games to work on
• An ideation team where you can bring your creative ideas which will be equally valued as your artistic expertise
• Professional and friendly work environment where you can make a difference
• An attractive salary package with private medical services
• Access to training and learning programs
• Easy-to-access headquarter located in Charles de Gaulle Plaza