Back Office IP Engineer

At Huawei we are looking for people who share our vision: to enrich life through communication. Providing technical support to customers across Europe, we are offering a challenging position, the opportunity to grow and expend your technical knowledge through daily interaction with R&D engineers located in Romania and having access to products in a laboratory environment.

What you’ll need:

• Bachelor or Master degree or equivalent level gained by experience, in Information Technology / Electronics Telecommunications / Data communications Engineering
• Experience with ICT operations and maintenance support
• Be able to judge on operational acceptance complex new systems / applications
• At least 3 years of experience in the field of Transport IP & Data support.,
• ITIL
• Transport IP (team/platform/services specific knowledge)

• Good understanding of mobile and ISP network architecture (GSM, GPRS, UMTS, IP, Internet)
• English language skills (good verbal and written)
• CCNP level or equivalent certification
• Expert in several of the following technologies:
• Routers, switches and remote access servers , preferably  Huawei & Juniper
• Network and routing protocols : EIGRP, OSPF, BGP , MPLS , MPLS-VPNs, QOS, Traffic Eng. etc.
• Network security (IOS access lists, VPN Concentrators, Access Servers , PIX, IPS, CheckPoint FW-1, IP Sec etc.) preferably with Huawei & Juniper
• Application protocols
• Network and performance monitoring.
• In dept knowledge of protocols(HTTP(S), SOAP, IPSEC, DNS(SEC), Radius, Diameter, TCP/IP, SCTP, SS7, FTP, SSH, SNMP, iSCSI, WAP, MMS)
• Fortinet Firewall knowledge is a plus

What you’ll do with us:

• Analyze and pro-active seeking for improvements of services, operations results and related KPI’S
• Advices management on improvement proposals
• Advices management on outages and project escalations.
• Actively coach his system engineering team members and share his knowledge in order to grow the team and expertise within the team.
• Leader technical taskforces
• Act as project manager for “heavy” and complex projects in which multiple departments are involved and strong coordination is required.
• Central point of contact for technical complex matters within and outside his team
• Central point of contact for other departments (like Network Infrastructure, Services & Solutions) for Major/significant changes.
• System expert will be the leading engineer in resolving and driving technical complex issues in which multiple interfaces/platforms/teams are involved (helicopter view)
• Acting in a project as technical advisor in case of international supplier related issues.
• Leader for the most complex incidents, changes, problems, configuration and performance issues
• Secures sufficient level of testing in case of multiple platform/team /vendor related service introduction
• Responsible for network/platform performance and related KPI’s
• Providing risk assessments in case of technical complex issues. Providing transparency on risks and potential impact/consequences
• Implement changes by administrate, analyze, plan, check, feedback (propose alternatives), test (rollback checks) and execute changes in line with change management process
• Presents and defends projects to MT technology
• Responsible for team knowledge development
• Responsible for implementing improvement projects
• Supports team manager on organizing and planning team and coordinates on task level
• 7x24 hour 2nd line support through on call