Backoffice Agent with English - Sibiu

Required skills:

- Available to work the afternoon shift;
- Customer focus and fluent English speaking and comprehension skills.
- Must be able to communicate to customers in a professional manner and convey issues preventing    order process effectively;
- Basic typing skills and keyboard control functions to enhance data entry productivity.

Job description:

- Prоvides а vаriеty оf customer services through chаt аnd email;
- Resоlves custоmer questions, cоmplaints and requests;
- Will hаve tо outbound cаll customers in certain scenarios to resolve pending order issues;
- Attention to detail;
- Emphasis on quality and strive towards zero defects within target productivity goals.



Benefits:

• Private medical insurance;

• Employee referral bonuses;

• One month start-up training;

• Account to an online library;

• Meal Tickets;

• A 7card Subscription;

• Incentives and also bonuses for our employees – financial and non-financial;

• Salary increase based on seniority;

• The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS;