Business Applications Administrator

Role & Responsibilities Outline:

The Business Applications Administrator (BAA) is the function administrating the range of business applications implemented in ICE and supporting the administrative side of the business, whether for the entire company or project based.

 Main responsibilities include:

• Act as the driver in guarding that the full business process is fully supported in an effective manner by all business applications, and all reporting is issued timely and with desired accuracy.
• The BAA will administrate and maintain the company’s ERP, DMS and other business software applications as the main tool for business reporting, capable to produce timely and accurate weekly project costing and revenue reports, monthly managerial reports, as well as other additional supporting detailed data reports, which various management members identify as needed.
• Performs daily / weekly monitoring of the systems and / or each individual module functionality and troubleshoots system problems
• Schedules and monitors the performance of the various database back-up schedules and verifies with the IT team the compliance with the schedule
• Manages interfaces to and from other systems and informs the other participants in the processes accordingly
• Ensures that appropriate software administration support tasks are performed for all the modules of the integrated business applications
• Managing the relationship with software vendors and ICE key users.
• Provides recommendations in generating the final scope of purchase; provides input and support during contractual negotiations with the vendors, with respect to further implementation of enhancements of the business applications (duration, resources needed, training needs, cost, etc.)
• Conveys with the software vendors, to speed up the solving of punctual system functional interruptions, or acts as appointed project manager for implementation of various system upgrades and enhancements
• Provides internal communications to ICE management and system users, on request or when seen as necessary, at least for immediate reporting of systems failures and actions taken for restauration of their operation.
• Acting as project manager for upgrades or new implementations.
• Acts as business analyst and manages the in-house process for identification of future key users, facilitating collection of internal requirements and creating the technical specification.
• Provides input in respect of integrating data extracted from the ERP with data extracted from other software systems used by ICE (AVEVA Marine, DMS), if it is the case.
• Provides input in definition and analysis of data / document flows, in connection to the DMS implementation / upgrade.
• Keeps at all times the implemented applications fully specified, for the ease of operation (including data flows, procedures, and RACIs), for the internal need of users and management functions

• Coordinates the IT Application and Database Engineers to develop various in-house bespoke support applications or extensions.

   

  Requirements:

• Bachelor’s Degree in IT (preferable), Engineering, Accounting.
• A minimum of 7-year proven experience in working with integrated business software packages (planning, payroll, time booking, contract management, project management, accounting, business intelligence).
• Working knowledge and prior experience, preferable, in direct usage of Oracle Primavera, Microsoft Project and various Total Soft Charisma modules.
• A minimum of 5-year experience with an ISO 9000 registered company and direct working with a documented procedure system.
• Solid understanding of cost and revenue controlling principles, as well as of the Earned Value concepts.
• Previous experience in software systems implementation.
• Prior experience in project management.
• Computer literacy in MS Word, MS Excel, MS PowerPoint, MS Visio.
• Fluent in English, both in speaking and in writing (B2 level). Over average technical writing skills in English.
• Good communicator, both in Romanian and in English.

Communication and Interpersonal Skills:

• Ability to assess problems and come up with new approaches to solving them;
• Goals achievement oriented;
• Over-average interpersonal communication skills with customers and team members;
• Good skills in time management, tasks prioritization and allocation, technical negotiation and presentation;
• Analytical thinking skills;
• Customer service orientation;
• Teamwork and cooperation skills;
• Highly self-motivated and directed, with keen attention to details;
• Excellent understanding of the company goals and objectives.