Business support system Engineer

Business support system Engineer

At Huawei we are looking for people who share our vision: to enrich life through communication. Providing technical support to customers across Europe, we are offering a challenging position, the opportunity to grow and expend your technical knowledge through daily interaction with R&D engineers located in Romania and having access to products in a laboratory environment.

What you will be working on: 

Provide BSS&VAS technical operation support to our customer, alarm handing, incident acknowledgement, incident troubleshooting and ticket management;

Routine check, service request handling and other maintenance tasks; 

Taking ownership of technical issues and working with our Deployment group to resolve advanced issues.

All you have to bring with you is: 

Bachelor’s Degree in Computer Science/Telecommunication is a must; 

Has basic understanding in telecom networks and services (2G; 3G ;) 

Understanding of technical support operation model and processes; 

General knowledge about monitoring Systems; 

Advanced knowledge of Linux/Oracle database; 

Experience on Telecom/IT support will be a plus;

The rest is on us: 

Make a difference in our next generation; 

Knowledgeable, high-achieving, experienced and fun team; 

International and diverse work atmosphere; 

Motivational salary package.