Call Center Agent

Employment type: Full-time

Job category: Customer Service

Job industry: Retail

Experience level: Mid-Senior Level

Description

JYSK Romania, is looking for a competent Call Center Agent . Your main tasks will be:

·       put customers first and deliver a great experience

·       enjoy communicating and helping customers in different channels

·       provide professional advice and solutions for the customer

·       thrive in a busy and dynamic environment

·       want to be a part of a great JYSK team

·       support the stores and provide efficient cooperation within Retail   

Qualifications

The ideal candidate is:

·       a person with a minimum 1 year experience in one similar position, 

·      positive, energetic and willing to go the extra mile to make the customer happy

·      enjoying working in a fast-paced Customer Service Center with constant multitasking

·      enjoying being a great team player

·      customer ambassador, being in the front line with the customers and providing the best         Customer Service within any channel preferred by the customer

·      service minded and have a friendly, open and patient approach.

English is considered an advantage.