Acest anunț a expirat și nu este disponibil pentru aplicare
Responsibilities:
• Monitoring recorded calls on a daily basis
• Quality assurance performance
• Provide feedback and reports to management
Requirements:
• Secondary education
• Knowledge of computer operations – good excel\Word
• Critical & logical thinking, strong analysis & research skills
• Effective listening skills
• Be able to work under pressure
• Effectively prioritize urgent cases, multi-task performance
• Efficient typing skills in English.
• Fluent Czech.