Channel Data Officer with Spanish

Your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity and your best true self to your work.

Here, you’ll match your ingenuity with the latest technology to make incredible things.

In Accenture Operations we rethink the way people work and businesses perform by harnessing the power of rich data for decision-making, innovative technology, and advanced machine intelligence.

In an era where people are critical to success, join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.

Every day is a process of growth, being responsible of:

Data Collection

• Provide daily operational support to Partners on Channel Data Management Processes;
• Provide training and information on Operations processes and tools to Partners as needed;
• Provide guidelines for process execution and follow up with Partners and other stakeholders on process execution;
• Conduct regular operational reviews with Partners;
• Deliver reporting documentation to Partners and other stakeholders;
• Act as first point of escalation for partners and internal stakeholders;
• Ensure compliance and process guidelines are followed by Partners and other stakeholders;
• Escalate issues on time and to the correct owner.

2. Financial Claims

• Manage the claims processes. Ensure resolution of all channel financial claims;
• Provide continuous visibility of the claims backlog situation to partners and stakeholders, in collaboration with the Country Support;
• Be first entry point for the Partners regarding claims disputes;
• Work with Partners on a regular reconciliation process;
• Manage exceptions.

Skills that make your work successful:

• University degree economic background would be a plus;
• Fluent in Spanish & English written & spoken;
• Experience in economics, finance or channel partner business would be a plus;
• Ability to be flexible and work analytically in problem solving environment;
• Strong organizational, multi tasking, and time management skills as well as excellent communication skills technical focus;
• Ability to deliver under tight deadlines to multiple stakeholders;
• Team player and proactive;
• Microsoft Excel, PowerPoint skills would be a plus;
• Customer oriented mentality.

How we truly care:

• Follow a journey of success. Learn, innovate, invest in yourself and make a step forward, closer to your life goals.
• Travel virtually around the globe, working in a diverse and multicultural environment.

• Benefit from health insurance and support from a mental health therapist, to keep your life balanced.

• Have fun while working, participating in internal company events, sports activities and community initiatives.
•  Save money doing the things you love, having access to different discounts on products and services.
• If you love vacations, joyful moments and volunteering, (as we do) you have access to travel vouchers, volunteering opportunities and lots of fun alongside Accenture team.
• Enjoy other personalized benefits package, including meal vouchers, public transportation, private pension, life insurance, gym, additional vacation days.

For us, you are Truly Human. Join our Accenture Team and get along in a lifetime journey!