Client Advisor with Italian – Bucharest

Client Advisor with Italian – Bucharest

• Advanced Italian skills,

• Medium English skills,

• Detail oriented,

• Computer knowledge/tech saviness is a plus,

• Work experience in customer support will be considered as an advantage,

• Communication and negotiation skills.

Job description:

• Responding promptly to customer inquiries,

• Understand the customer's needs and assist with general inquiries, product support and troubleshooting via phone, e-mail and chat,

• Communicating with customers through various channels,

• Processing orders, forms, applications and requests,

• Keeping record of customer interactions, transactions and complaints.

Benefits:

• Private medical insurance,

• Employee referral bonuses,

• 1 month start-up training,

• Account to an online library,

• Meal Tickets,

• A 7card Subscription,

• Incentives and also bonuses for our employees – financial and non-financial.