Collections Officer with Greek

See if you’re the right fit for the job?

• You are fluent in Greek and English;
• You communicate easily;
• You are a team-player;
• Ability to solve urgent matters and work under pressure;
• Ability to prioritize and manage workload;
• Previous experience in Collection/Cash Application, having a transactional role in OTC area- would be a plus

What will you do?

• Manage a collection portfolio through:
• Collection calls, escalation and issue dunning letters to overdue accounts
• Email communication
• Dispute resolution
• Recommendations for credits/write-offs
• Reconciliation
• Participate in client and customer conference calls;
• Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments;
• Responsible for regular forecasting and status reporting for portfolio;
• Respond to all requests for accounts receivable information or analysis to the client;
• Communicate and follow up effectively with sales dept regarding customer accounts on a timely basis;
• Generate and distribute weekly/monthly AR reports;
• Establish and maintain effective and cooperative working relationships with the involved departments.

What’s in it for you?

• Gain access to an extensive curriculum of trainings
• Grown in your career with the support a mentor
• Be part of a team that feel more like a family
• Receive attractive benefits package: public transportation offset, private medical services, private pension account, life insurance private account, gym subscription, or medical services for a member of the family, meal vouchers for each working day, library subscription (Bookster)
• A flexible approach for an appropriate work/life balance. We also organize many sports and volunteering activities.