The Content Production Specialist ensures that all regulatory and legislative content is accurate to the state source of record, and is responsible for maintenance of product quality and accuracy through the application of internal content guidelines and standards. In this role, the Content Production Specialist is accountable for the development of content style and standards through their analysis of state legislative and regulatory procedures and practices on a state-by-state basis. In addition, the Content Production Specialist must have solid knowledge of computer applications including content management systems, and Microsoft Office. This position requires the ability to work effectively in different work flow processes and with multiple document types and formats. Participation in the testing of enhancements, system upgrades, and software releases, along with training of new employees on workflow systems is also required. The Content Production Specialist provides discretionary and final judgment for processing queries received from editorial processors and provides exclusive reports on any work flow or content errors identified in their final quality checks.
Essential Duties and responsibilities
May support additional products, including print production and Market Conduct. Includes other duties as assigned by supervisor to support ongoing editorial production needs.
Education: BA (or equivalent)
Experience: 2 years of work experience in a related field (or equivalent).
Must understand content management principals and have the aptitude to learn complex work flows and application systems, must have strong organizational skills, must be able to work in a team environment, must be proficient at Microsoft Office applications, and must be flexible and responsive to change.