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Continuous Improvement Analyst
Acest anunț a expirat și nu este disponibil pentru aplicare
This role supports the lead of the global GBS CI team in the delivery of process innovation and continuous improvement initiatives across multiple geographies and functions.
KEY RESPONSIBILITIES
- Collects input and feedback from all towers regarding any opportunities for improvement which may be addressed through in-house automation
- Manages the GBS Continuous Improvement projects assigned to them, ensuring appropriate reporting mechanisms are followed.
- Performs the initial analysis on feasibility and projected savings, and makes recommendations for next steps.
- Provides adequate solutions to the issues signaled by the towers and executes the automation
- Identifies and delivers service improvement activity across the business through employing process improvement methodologies and the application of innovative thinking.
SKILLS AND RELEVANT EXPERIENCE
- Good understanding of continuous improvement concepts (including Lean, value stream mapping)
- Experience of hands-on implementation of continuous improvement initiatives and Lean solutions
- Advanced SAP and Excel knowledge (VBA)
- Experience with data analytics tool (PowerBI/Tableau)
- Good verbal and written communication skills and the ability to interact professionally with a diverse group of subject matter expert.
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