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Description:
- Manages the assigned outstanding accounts
- Notifies customers with overdue debt and attempts to secure payment using telephone, fax, email, letters
- Records information about financial status of customer and status of collection efforts
- Receives calls from customers who have inquiries related to their ledger account balances or payments
- Establishes and monitors credit limits
- Processes orders on hold by assessing associated risk and liaising with customers
- Records information about financial status of customer and the status of assessment process
Requirements:
- Very good language skills both written and spoken in French
- Educational background in Accounting/Economical field is an asset
- Experience in activities that imply relation with customers/call center/front office activities
- Very good interpersonal skills and ability to work in a team
- Professional approach to work and positive attitude
- Capacity to work under pressure
- Good organizational skills
- Good practical knowledge of MS Office tools