CRM Specialist

Job description 

Why join us? 

Fortuna is a fast-growing company that activates in the Gambling and Sports Betting industry and was founded in 1990 in Prague. With over 25 years experience on the gambling market, Fortuna is the largest betting operator in Central and Eastern Europe. In this period, the group has distinguished itself as a leader in setting trends in the betting sector.   

What we’re looking for?  

• Previous experience: at least 2 years experience on a similar role; 

• Passionate about sport, passionate about football; 

• Excellent copywriting skills; 

• Advanced English – business proficiency;  

• Proven track record of delivered solid results; 

• Good understanding of business metrics, good with numbers; 

• Experience in managing software systems providers and developing on-line products; 

• Good organizational and prioritization skills, able to communicate project status effectively to senior team. 

• Experience in sports betting operations is a plus; 

• Good communication skills 

What will your day look like? 

• Propose, develop and implement the plan for CRM campaigns, sports betting and virtual games, together with the Central Team 

• Define the project’s objectives and oversee quality control;  

• Select the games and build attractive promotions and mechanics, also being aware of business metrics; 

• Work to increase revenue by optimizing the platform, promotions, launching new products on all available platforms; 

• Monitor and improve products across all channels to ensure the best possible monetization and customer experience; 

• Weekly introduction of the results of the sports campaigns launched by using the CRM Dashboard platform; 

• Provides constantly the necessary reports to analyze promotions, bonuses and mailing and SMS campaigns; 

Interested? Apply now!