Customer Advisor German English WFH

Required profile:
• German and English language proficiency
• Customer-oriented person, excellent communication skills (active listening), quick learner
• Autonomous and with good PC skills
• Proactive and a great team player

What you will be doing:
• Your role will be to offer customer service by providing information about the client’s accounts and the products they purchase.
• You will provide solutions to client’s issues in order to deliver excellent customer experience and create brand engagement.
• You will be able to get involved in creating new processes and you will have the chance to be part of a new project from the beginning and in continuous development

What we offer:
• We offer you great income and a pleasant working from your home
• 4800 Ron fixed salary + 450 Ron monthly performance bonus
• Flexible schedule: Monday to Saturday (08 – 20)
• We want you to be successful and to ensure you maximize your earnings, you will be fully trained and supported by a company renowned for developing its staff.

Who we are:
Webhelp is a French group specialized in customer experience and business process outsourcing, withemployees working in 140 operations centers located in 36 countries. Number 1 in Europe and ranked in Top 7 Best Global BPO, Webhelp Group continues to increase its teams, promoting a policy of customer and employee satisfaction.
Webhelp Romania is the Group’s Digital Hub and the leading French employer in Romania. Founded in, Webhelp Romania has been constantly growing, from 200 to more than 2000 team members, while delivering across 4 centers in Bucharest, Ploiesti, Galati, and Iasi. Our customer portfolio counts more than 30 brands, including Samsung, Sephora, Bouygues Telecom, Orange, Vodafone, NN.