Customer Quality Engineer - INTEVA SALONTA

Purpose of the position:

Planning, coordinating and managing the quality program to ensure production quality in accordance with defined standards through specific processes and activities.

Requirements :

• Technical university degree/Engineering Degree
• Experience in automotive industry
• Experience in quality procedures and problem solving tools (8D, 5why, FTA)
• Good PC skills
• Professional proficiency of English level; solid advantage knowledge of French or German
• IATF 16949 and VDA knowledge

Main Responsabilities:

• Manage customer quality issues in the designated area and ensure they are resolved in an efficient & timely manner.
• Work with other departments to establish root cause & appropriate short/long term corrective actions.
• Drive & follow up continuous improvement programs across areas of responsibility.
• Provide guidelines or work instructions to sorting team of suspect goods.
• Generate or complete 8D reports according to customer deadlines and expectations.
• Effectively communicate progress on all assigned customer quality issues with internal & external customers.
• Provide recommendations or work around solutions to customers to keep their production line running in the face of a quality issue.
• Support customer audit or visit at local manufacturing site.
• Participate in analysis and problem solving related to field issues (warranty)
• Visit customer sites to assist field support personnel or with Sales as needed.
• Maintain liaison with external residents, where available

The position is open for SALONTA PLANT!