Customer Service Agents - Relocation Paris

Relocation in Paris! Currently looking for bilingual English and Finnish, Estonian, Castilian Spanish, German, Norwegian  candidates to join a multinational organization in Paris.

Responsibilities

• Supporting clients on legal aspects
• The agent deals diplomatically with written correspondences
• The agent updates the database and manages administrative tasks

Soft skills:

• Excellent oral and written communication skills
• Analytical / Synthesis capability
• Diplomacy, excellent interpersonal skills, active listening & commercial sense
• Dynamic, stress-resistant, proactive and willing to propose solutions
• Organized, thorough and independent
• Sense of service, quality and result, with a customer-oriented twist
• Relationship management, team work, dedication, engagement and diligence

Know-how:

• Excellent mastery of Estonian both linguistically and culturally
• Customer care experience