Customer Service Representative with German

By joining Emerson as a Customer Service Representative with German, you will have a relevant role in offering support on order statuses for ASCO division.

Through this role we will give you the opportunity to test your language skills in a dynamic environment, to learn from our experienced team and grow within our organisation.

Are you customer-focused, well-organised and driven for result? Then join our team in Cluj-Napoca!

In this role you will:

• Act as a first point of contact for customers from Germany and offer them support regarding their order status;
• Enter their order in the ERP system and you will follow-up until the products arrive to the client;
• Offer support for Sales Managers and Sales teams with administrative support;

For this role you will need:

• College or University Degree;
• 1-2 years’ experience
• Excellent interpersonal skills
• German and English proficiency

Who you are:

You are passionate about making an impact and always act with integrity. You continuously push yourself to achieve new goals and are not afraid to question the status quo by proposing solutions to problems.

Our Offer to You

By joining Emerson as a Customer Service Representative, you will be working at the heart of our business. This means that the skills and business insight gained can serve as an invaluable foundation toward developing your career within our global organisation. We offer plentiful opportunities for advancement and support this through our formal personal development planning process.

Our on-boarding program uses a blended learning approach to get you up and running as quickly as possible. You benefit from Emerson certified trainers with extensive knowledge of our customers, products and applications.

Our global Women in Stem initiative gives you the opportunity to connect with local peers that share the same interest, to promote the diversity & inclusion and early STEM education and to benefit from professional development to access leadership opportunities. Also, we are committed to maintaining a partnership with the Society of Women Engineers (SWE).

Our inclusive company culture celebrates the unique perspectives, diversity of thoughts, and outstanding innovation that come to life when we actively seek to hire and develop the best, brightest team members from all backgrounds. These unique points of view help cultivate fresh thinking and new ideas, ensuring our continued success into the future.