Customer Service Responsible

International group Nefab, who is offering protective packaging materials and connected services to the industrial market, looking for a Customer Service Responsible to join the local operations

Main Market coverage:  Telecom, Automotive, Heavy / Light Industry, Medical, Renewable segment

Location: 1 person located in Timisoara// Ghiroda plant; 1 person located in Brasov plant

Report to: Operations Manager

                                                 Customer Service Responsible

Key Responsibilities

• Manage daily operational relations with customers and supply chain base, as well with own, local production using ERP system
• Overall logistic management of the incoming goods and deliveries
• Control of finished goods inventories to minimize inventory levels

Key Challenges

• Managing accurately the system input data
• Understanding customer forecast and its demand system
• Understanding the significant cross functional responsibility of the role
• Managing effective relationships with increasing numbers of customers and suppliers

 Requirements

• Fluent English – any additional is a plus
• Results oriented, tenacious and resilient
• Flexible thinking and pragmatic problem-solving skills
• Ambitious person with very good analytical, organizational and communication skills
• Strong interpersonal skills and ability to work within a team environment

Qualifications and background:

• University degree
• Prior experience in the Supply Chain & Logistic

• Good knowledge of supply chain model, supporting for a good understanding of possible issues/opportunities
• Experience to use an ERP system

 Offer

• Competitive package, including performance bonus
• Continuous professional development  
• Work in a young and ambitious team, part of a global company with international contacts