Customer Service Responsible

International group Nefab, who is offering protective packaging materials and connected services to the industrial market, looking for a Customer Service Responsible to join the local operations 

Main Market coverage:  Telecom, Automotive, Heavy / Light Industry, Medical, Renewable segment 

Location: Timisoara, Ghiroda plant 

Report to: Operations Manager 

Key Responsibilities

• Manage daily operational relations with customers and supply chain as well with own, local production using ERP system

• Overall logistic management of the incoming goods and deliveries

• Control of finished goods inventories to minimize inventory levels

Key Challenges

• Managing accurately the system input data

• Understanding and operating customer forecast and its demand system

• Understanding the significant cross functional responsibility of the role

• Managing effective relationships with increasing numbers of customers and suppliers 

 Requirements

• Fluent English – any additional is a plus

• Results oriented, tenacious and resilient

• Flexible thinking and pragmatic problem-solving skills

• Ambitious person with very good analytical, organizational and communication skills

• Strong interpersonal skills and ability to work within a team environment