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Ready to be #DifferentByDesign? Take the opportunity to become part of a company where the Customer Experience is a passion. In Concentrix you can experience an exceptional work environment, where you will have endless opportunities for learning and professional growth.#OneBoldFuture
Join our team in Sczecin, we are looking for Customer Service Advisors with different language skills , to join our team, managing the clients of Sum-UP, one of the top fast growing company in the world!
If you speak one of the followings, go ahead and get all the info:
Role: As a Customer Service Advisor, you will be the first point of contact for the customer, responding to the various incoming requests and solving the emerging issues using telephone and e-mail, and you will be responsible for the following:
- Be the voice of SumUp – the direct link to the customers.
- Take care of the customers by phone, email, chat and social media channels.
- Support SumUp’s merchants for all questions and inquiries about our product and service.
- Work actively on the optimization of all processes related to our customers, to constantly increase the happiness of our merchants.
The main skills we are looking for are:
- Excellent language skills in Dutch, German or Italian (C1) and feeling comfortable speaking and writing in English.
- You love to communicate, while being easy-going and patient with our customers.
- You’re curious and persistent when solving issues.
- You’re organized and cool-headed, and you thrive in a fast-paced environment.
- You’re confident using smartphones, tablets and computers
And here is what we offer in return:
- Relocation Package
- Permanent employment (full time)
- Competitive salary
- IT and soft skills training
- Private medical care
- Language courses
- Team building events
- Group insurance program, sports and leisure program
- Multinational atmosphere
- Free hot drinks
Location: Sczcecin, Poland
We looking forward to meeting you!
Join us at Different by Design!