Customer Support Gaming with Polish

For our client, a global leader in customer experience management, that has been connecting customers with the world’s most successful companies, we are looking for a Customer Support Gaming with Polish and English.

You should have:
• Fluency in Polish and English communication level;
• Excellent written and verbal communication (communications Skills);
• Team-work oriented;
• Motivational Fit;
• Flexibility;
• Customer oriented;
• Attention to details.

Responsabilities:

• Provide Voice, Chat and Email support for issues such as: Account and Billing Services, Technical Support and In-Game Support;
• Offer assistance to customers for different devices, for a variety of problems they may encounter: in game errors, log in problems, account settings, etc.;
• LOB: Customer Care and Technical support project.

- Inbound calls (40%), Click-to-chat (55%), Email support (5%)

We offer:
Meal tickets;
Private medical insurance;
Performance bonus;
A young and dynamic team and promoting opportunities.