Customer Support with German

What are we looking for?

 Understand your customer’s needs and exceed its expectations with a friendly and can-do attitude.  

What will your job be about?

• Strive for quality work in handling phone calls, administering in databases, book keeping and in other customer service activities;
• Effective and professional verbal and written communication – both with internal and external customers, partners;
• Active participation in the defined training courses and the practical implementation of the new skills in the work processes;
• Participate in regular/ occasional teleconferences/ meetings with the Customer;
• Participate in preparing customer reports;
• Develop action plans to resolve operations issues and coordinate their implementation;

What do we offer?

An attractive compensation package including: performance based bonus, meal tickets, life & medical insurance. Also, you will have access to a wide range of trainings such as domain trainings, soft skills development and foreign languages upskilling.

Who is Genpact?

Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – allf us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that rethinking each step from start to finish will create better business outcomes. Whatever it is, we’ll be there with you – putting data and digital to work to create bold, lasting results – because transformation happens here. Get to know us at and on LinkedIn, Twitter, YouTube, and Facebook.