Customer support with Italian

The Candidate:
- The person we are looking for must be fluent in Italian and English

- Knowledge in MS Office and Internet use is required
- The ideal candidate would be a curious, fast learning, focused and detail oriented person
- The ability to work under light supervision and flexibility would be highly appreciated
- We appreciate complex personalities with a high desire for personal development

Responsibilities

- You will be part of the Customer Support Team and also an Account Manager, therefore you will be responsible for one of our selling accounts, serving current and potential customers while ensuring good account performance.

- Communication with our clients and, in some cases, with Amazon directly is done via email.

- You will be monitoring the performance parameters and take action whenever necessary to make sure we meet Amazon’s criteria.

- You have to pay attention and identify any factors that could affect your account in any way. In this regard, you are in daily contact with our colleagues from the shipping and technical departments.

- All operations will be facilitated by internal software and all newcomers will receive proper training in order become accustomed to the technical system tools.

Benefits:
We provide extensive training and we care to see you grow throughout your career.
We offer competitive salaries and rapid increases in salary for the employees who are involved and learn fast
We offer meal tickets and private medical insurance
We have created an excellent work environment

The company:
Interested in a friendly, diverse, cozy environment to work in? Our company is just that and much more. We are a team of well trained professionals, who get things done through teamwork, dedication and constant communication, qualities that we cherish most. We add value to online selling businesses by providing Customer Support services and international expansion services. We have built a history in helping Amazon merchants grow their business and plan on moving on to other platforms. We encourage and appreciate new ideas, and wish to add new members to our team, to contribute to reaching our long term goals.