Data Entry Agent (Support Center - Back Office)

Company Description

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, “You’d be surprised how far we’ll go for you.”

Job Description

• Ensure smooth and timely freight process flow

• Ensure accurate and timely data entry into our operational system

• Ensure documents are timely created and distributed

• Track and Trace Ocean Files

• Meet KPI standards in accordance with the Company’s procedures

• Overseas communication, timely responses to emails and requests (internal and external)

• Meet compliance at all times in accordance with company and government regulations.

Qualifications

Our company believes in hiring for attitude and training for skills, prior experience in the logistics industry is preferred but not required. We are seeking Agents with the following characteristics:

• Attention to detail, ability to assimilate new information quickly, high quality standards

• Ability to manage a diverse workload and engage in an innovative cross-functional team environment

• Excellent writing skills (sentence structure, grammar, varied vocabulary, style, spelling, consistency, and attention to detail)

• Excellent customer service skills, including written and verbal communication in English

• Superior organizational skills, ability to prioritize and manage multiple tasks

• Proficient with various software applications (. mainframe systems: MS Office suite, Web Browsers)

• Good communication skills

• Time management skills

• Problem-Solving/Reasoning/Creativity and being a good Team Player

Additional information

What we offer:

• Private Medical Subscription

• Meal Tickets

• Bonuses based on Performance

• Training and Personnel Development Program

Contact Details:

Expeditors International Romania .

Willbrook Platinum Center (Corp B)
Şos. Bucureşti-Ploieşti NrEt. 3
Sector, Bucureşti, România