Data Operations Support Engineer

About Visma

Visma delivers software that simplifies and digitises core business processes in the private and public sector. With presence across the entire Nordic region along with Benelux, Central and Eastern Europe, we are one of Europe’s leading software companies.

With over 11k employees, more than one million customers and net revenue of € 1 526million in 2019Visma is one of Europe’s leading software companies.

Data Operations Support Engineer

Responsibilities and work tasks

• Understand internal systems, integrations and data models

• Define ( together with data-teams ), document ,  maintain and implement scenarios for Authentication and Permissions ( the documentation will be held in Confluence and will be used as a widely guide inside Visma by all teams ).

• Manage system and activity logs. 

• Maintain and manage environment secrets ( role-based access to tools and resources within environments (example: Vault ).

• Create Metrics and Reports which allows Visma to monitor the activity on different data-sets.

• Interact with teams to deliver and process data in response to inquiries, issues, and needs for software, procedures, and services ( orchestrate , test and monitor ).

• Create, maintain and implement optimal data access procedures

• Connect with business stakeholders & respond to incidents and questions

• Prepare data for advanced analytics and reporting

• Discuss with stakeholders and apply the best practices related to security and access in order to respond their needs

• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.

• Data testing and validation

• Ensure the quality of existing and new functionalities

• Contribute to data platform  documentation

• Look after data confidentiality, integrity and availability

• Manage data security groups on different levels and on different platforms: 

  • Google Big query - access to data-sets , tables, columns 

  • Azure Data Warehouses - access to databases , schemas, tables , wiews

  • Google Sheets - expose only data related to a security group

  • Tableau - manage sites , folders, reports

Qualifications and experience

We are looking for a candidate with  5+ years of  experience  working with data and with operational and processes background experience, who has attained a graduate degree or equivalent experience in IT Engineering or Computer Science. The candidate should be a well organized person with good communication skills eager to manage a process from documentation to implementation , automation , support and maintenance.

Additional nice to have competencies

• Understanding of  ETL (extract, transform, load) or ELT (extract, load, transform) data flows

• SQL querying skills

• Scripting skills ( such as Python , Javascript or others necessary to automate routines ).

• Reporting or data visualization tools: Tableau, Google Data Studio, SQL Server Reporting Services, etc.

• Data Warehouse tools: Microsoft Azure, Google BigQuery, Amazon Redshift, Snowflake, Teradata, SQL Server Integration Services, PostgreSQL, etc.

• Cloud databases and services

 Why Visma? 

In addition to working alongside very talented people, we also offer a wide range of benefits that you can take advantage of.

• In-house Hackathons - let’s find the best ideas and implement something new;

• Self-improvement Day - we love to see our team in its best shape. That is why we offer you one day, every two weeks, to study and become better;

• Tickets to conferences;

• Amazing team-building experiences.

We also offer you:

• Sound expectations and schedules, fairness and predictability;

• Ongoing career development;

• Company holiday apartments in Spain and France;

• Attractive salary and benefits package (13th salary, medical insurance, pension PIII, meal tickets, sport plan);

• And, of course, lots of coffee and cake.

You made it till here! Below you have some details about the Team and Visma. Know us and you will want to join us. :)

About the Team

The position is part of the Business Data Analytics team, which is responsible for supervising and providing data governance for the entire Visma company. The main focus is on building a standardized and secured way of accessing data from different sources such as GoogleBig Query, Azure, MySQL, etc using tools like Tableau , PowerBI , Google Sheets , etc in order to fulfill the requests from market analysts and controllers throughout the group. 

As a Data Operations Support Engineer in our team you will be the connection between all data consumers inside Visma ( including the management and the board representatives) and the person responsible for defining efficient solutions for our internal stakeholders. You will be involved in Data Delivery team  projects using the latest trends and technologies and will contribute to the evolution of Business Intelligence in Visma. Usability, performance and stability are keywords.