Developer Technical Support Engineer (DTSE)

About Company and job

• Huawei Technologies Co. Ltd. is a leading global ICT solutions provider. In Q2, Huawei's Smartphone market share ranked the second largest in the world. As part of Huawei Consumer Business Group, Huawei Mobile Service delivers high-quality digital content & mobile services to consumers. Our products consist AppGallery, Themes, Video, Music, Reader, Mobile Cloud, Browser, and Assistant, Huawei pay, etc. Huawei Mobile Service is serving over 400 million customers in over 170 countries.
• HUAWEI Mobile Service provides comprehensive support to developers in app-development, testing, promotion, and monetization. We leverage HUAWEI's handheld devices, global platform services, and industry resources. We aim to build an open and win-win ecosystem for partners, app developers, and consumers. Developer Program Engineer will help developers to develop their Apps with Huawei IDE, API and give them technical support.

Key Responsibilities

• Provide technical support to app-developers from communities and businesses
• Assist Huawei’s business partners in developing, launching and maintaining applications in Huawei AppGallary, troubleshooting integrations with Huawei APIs, and use of other developer products online.
• Work with the R&D team, improve and develop app-developer facing products and services such as IDE, API, documents
• Develop tutorial, sample code and technical documents
• Liaison app-developers and Huawei’s development team, focusing on improving the app-developer experience
• See more about Huawei developer web site for more details ()

Skills & Experience – Required

• 3 years’ experience in developing native apps for Android using Java or Kotlin (ideally both).
• In-depth experience with Android software development lifecycle.
• Excellent troubleshooting skills, able to dive into complex code/infrastructures, and find the root cause.
• Excellent communication and presentation skills, able to communicate with business and technical stakeholders also external customers.
• Prospect of software developer, able to analysis and resolve development and deployment issues, and provide seamless support to app-developers.
• A degree in science and engineering discipline is essential; studies and interest in the business are desirable.