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British American Tobacco Global Business Services currently has an exciting opportunity for an experienced Employee Administration Specialist with Russian, joining us on a 1 year contract.
ROLE POSITIONING AND OBJECTIVES
The role is responsible for performing all activities related to HR data and workforce administration services.
Reports to: Employee Administration Team Lead
Geographic Scope: GBS ENA
WHAT YOU WILL BE ACCOUNTABLE FOR:
- Performs all activities related to Human Resources data and workforce administration services;
- Ensure that relevant processes are delivered effectively providing excellent Customer services at all times;
- Uses Human Resources procedures and guidance available to handle the processing of data entry, changes and workflow within technology solutions – both global and local;
- Supervises the synchronization of master data system (Success Factors) and other systems through automated interfaces if applicable;
- Performs regular reconciliation of Human Resources data; generates/compiles predefined reports to ensure data uploads feeding other stand-alone systems;
- Drafts documentation to conform with specific local legislative requirements for different stages of the employee lifecycle (employment, changes, exit)
- Generates/complies standard, recurrent reports;
- Supervises own performance against service standards to ensure that support and services are provided in line with established Service Level Agreements & Key Performance Indicators.
ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE:
- At least 2-3 years relevant personnel administration experience;
- Proficiency in English and Russian languages;
- Experience with MS Office tools and data manipulation tools, Excel, etc.;
- Planning and Organizing Skills, attention to details;
- Full end to end view of the Human Resources policies and process landscape impacting Human Resources Administration areas;
- Problem solving attitude;
- Demonstrates excellent verbal and written communications across different audiences and channels;
- Customer Service - delivers service in role with the customer at the heart. Identifies continuous opportunities to deliver a high quality and professional output.