Events Access Coordinator EURO2020

Project mission

The Access Management project (ACCS) provides services and solutions relating to the ingress and egress of people and vehicles for the UEFA EURO 2020 venues. The Access Management team will ensure policies and procedures are in place for ticket holders, accreditation holders and accredited vehicles for a safe and secure entrance and exit from the venue. Solutions will be provided to ensure there are methods of validation, both of the authenticity of the approved access devices, but also of the device holder to ensure a high level of safety and security is maintained at the venue.  

Key responsibilities

• Deliver the access management concept within the venue, with the consideration of the venue specific requirements 
• Support the coordination with the Euro 2020 project team onsite to ensure that the requirements are met in terms of access
• Confirm the planned flows and access routes for each target group entering the venue are still valid and ensure that these are in line with the event mobility plan and event transport plan. In turn, work with the spectator experience team (SPEC) to ensure the relevant services are in place for the operation
• Support the development of core documentation to aid the EURO projects/suppliers, detailing the agreed access processes and procedures in the venue 
• Work with the Accreditation (ACCR) team to ensure appropriate access rights are in place for accredited staff based upon their function
• Provide support to the Venue Access Manager in the venue and work with the ACCS core team (remote support)
• Gather and coordinate all ACCS materials needed to implement access procedures
• Monitor the implementation of the "Global Access Control Solution". Support ICT with its deployment and equipment management  
• Ensure the delivery of the access control check points in the venue. Monitor that the positions are active according to the agreed steward deployment plan, the check points are equipped with the necessary equipment and the staff are trained according their role in access control
• Support the development of ACCS training to the stakeholders involved in managing the flows and access (incl. stewards and security staff)
• Provide in position training for stewards and security staff
• Provide materials and documentation for the volunteer training
• Participate in the volunteer training
• Provide troubleshooting support for access issues
• Support with the submission of  daily reports and debriefs (incl. statistics) according to provided guidelines and deadlines

Profile of successful candidate

Must-have requirements

• Good level of English (both oral and written) and highly proficient in the local language of the venue
• Advanced in Microsoft Office (specifically excel) and ability to familiarize with ICT systems quickly
• Multitasking and organisational skills
• Strong communication skills and diplomacy to discuss matters with internal and external UEFA stakeholders
• Ability to remain calm and perform under pressure

Additional requirements

• Previous in venue event experience or knowledge of the venue an asset 

Full time:   04 MayJune 2020