Field Support

Short company description

Vauban is a GFI Company Group with more than 10 years of sustainable and healthy growth. We do focus on innovation, learning, entrepreneurship and capacity to find new solutions. The company figures areconsultants, having locations in over 20 countries with 20 shared service centres.

Our teams daily deliver Technology Services as consultancy (missions at clients’ premises), and also from our delivery center (integration & application development in digital and BI, Software as a Service management, Production, security and infrastructure).

Vauban is also the Romanian partner with Top premium software editors, leader in data governance and security, being responsible to integrate the solutions and to ensure local support.

Responsibilities:

• Responsible for HQ and branches IT rooms support
• Provide second level support for incoming requests and incident reports
• Manage on-site installation, repair, maintenance and test tasks, according to the internal procedures
• Assist in maintaining the computing equipment inventory
• Maintains relationships with third parties
• Diagnose, repair and/or follow up the service process for faulty equipment
• Completes and follows up all the documentation involved in daily activities,

Requirements

• University degree in related field (Computer Science considered an advantage)

• Basic understanding of LAN/WAN technologies
• Experience with personal computers, networking equipment, printers, data communications
• Team worker and proactive attitude
• Problem-solving skills, capability to manage small projects
• Can take ownership of the given tasks and pursue them to completion.
• Good command in English
• Driver’s license.

Benefits:

• Interesting salary conditions
• Undetermined period of contract
• Career plan (professional, academic and financial
• Medical insurance
• Official training's and certifications
• Lunch tickets
• Yearly professional evaluation
• Professional and friendly working environment.