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Ideal candidate
Good command of German and English
Proficiency in MS Excel & is mandatory; MS Access is a plus;
Preferred educational background is among the followings: Statistics, Economics, Finance, Business Administration; Modern Applied Languages;
Strong Mathematical, & Analytical ability/ skills
Strong written and oral communication skills
Travel industry experience desired but not mandatory;
Time management skills to ensure internal/external expectations are met
Manage priorities assertively when required
Knowledge of advanced Visual Basic Coding will be an added advantage
The candidate will be part of the EXL CLUJ Management Information Client Consulting team and shall be responsible for managing and supporting reporting / travel consulting to AXP as well as their end clients.
The candidate will be required to:
Process pre-defined reports employing work reporting tool and use appropriate filters to derive at meaningful interpretation of results;
Ensuring seamless/ efficient execution and delivery
Managing and developing customer relationship
Design and implement dashboards, think outside the box
Conduct deep dive analysis during escalations and provide for a sustainable solution
Organize processes for migration of reports / scorecards
Identify automation possibilities and execute them to drive operational efficiencies
Assist with process improvement opportunities by identifying possible areas of automation
Manage multiple priorities efficiently and effectively
Ability to ensure timely generation of reports with appropriate measures for accuracy
Develop Quality Control checks for reports and appropriate recommendations made where applicableTo help in data mining and effective use of data to drive business goals.