Global Reg. Content Op. Analyst - 1 year contract

The Global Regulatory Content Operations Analyst is primarily responsible for the preparation, development, and maintenance of the content of our compliance product through the regulatory change production process. The Operations Analyst will use a variety of tools including web scraping scripts, change detection tools, and manual monitoring to identify and capture all relevant regulatory changes that are produced within their region and advance said content through the appropriate workflows within a proprietary content management system.

The Global Regulatory Content Operations Analyst will have the ability to develop understanding of the administrative procedure for regulators that issue compliance and regulatory change content for their specific region (North America, EMEA, or APAC) in the Financial Services industry. This resource will assist with the front-end process of content development, content identification, prioritization, acquisition, and establishment of global content standard operating procedures and workflows for the production of international regulatory compliance content. 

Lastly, the Global Regulatory Content Operations Analyst will ensure real time capture of content from the assigned regulators, ensuring that there are no missed actions and subsequently responsible to load accurate data into client specific systems and/or ftp/server locations on a daily basis.

This is a 1 year paid internship

Essential Duties and Responsibilities:

• Extremely detailed and thorough, ensuring that all content produced is timely and meets our clients SLA’s on accuracy
• Assist in the content expansion and regulatory library build
• Works within content management systems and adept at managing workflows and content metrics
• Ensures adherence to SLA and develops and tracks metrics for optimal efficiency and cost effectiveness
• Handles escalations regarding content issues and accuracy internally

Education and Skills:

• Bachelor’s degree preferably in law/economics
• Must be analytical and detail oriented
• Must have strong organizational skills
• Must have strong verbal and written communication skills
• Fluency in English
• Must be able to work in a team environment
• Must be flexible and responsive to change
• Preferably has understanding of compliance tool markets and customer needs