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Late shift: 12:00 - 21:00 Ro time
Job Description
Global Subject Matter Expert reports to Global Sales Systems and Processes Project Manager
The Sales Systems and Process Project team is part of Global ales Systems and Processes and based in Bucharest, Romania
Works closely with Dem Gen, Q2F, Sales Methodology and Opportunity and Forecast Global Process Owners, regional SPMs
Collaborates with Oracle Applications Lab
Responsibilities
Provide specific User Acceptance Testing (User Acceptance Testing) support on the following UAT areas:
writing and executing test scripts
- Set Up UAT: Set up meetings around UAT (Planning; Preparation; Kick off; GSCO Checkpoint and Wrap up)
- resource planning - organize UAT participants
- testing in different environments including web and mobile
- quality assurance
- performance testing
- functional testing
- writing bug reports
- presenting findings to software development and business user teams
- liaising with project teams in other parts of the world
- reporting or provide support on how to extract reports on testing results
Support the Demand Gen, Q2F, Oppty & Fcst and Sales Methodology GPOs to ensure the identification of potential issues and enhancement requests in Production environment
Attend SPM meetings for the area they are covering
Collaborate with GSCO team to provide targeted on-the-job-training to ensure proper adoption of project outputs.
Document and maintain the relevant workspace for issues in Production env. Own responsibility for the majority of bug and enhancement raising, fixing or testing in collaboration with OAL
ROLE Requirements/Skills
Ability to perform complex tasks with no assistance
Ability to interact with our various Stakeholders
Advanced knowledge of Oracle Sales Systems and Processes is a plus
Advanced knowledge in planning and executing Business UAT
Ability to communicate and influence Dev Team
Monitor and maintains production process
Team Player
Advanced skills of business analysis
Good English communication, both written and verbal
Microsoft Office package - good (3/5)
Competencies
Strong verbal and written communication skills with the ability to liaise with a variety of stakeholders
Decision Making
Collaboration
Attention to Detail
Professionalism
The ability to work under pressure