Global Subject Matter Expert (late shift)

Late shift: 12:00 - 21:00 Ro time Job Description  Global SME reports to Global Sales Systems and Process Project Manager The Sales Systems and Process Project team is part of GSSP and based in Bucharest, Romania Works closely with Dem Gen, Q2F, Sales Methodology and Opportunity and Forecast GPOs, regional SPMs  Collaborates with OAL 

Responsibilities

Provide specific User Acceptance Testing (UAT) support on the following UAT areas:

• writing and executing test scripts
• Set Up UAT: Set up meetings around UAT (Planning; Preparation; Kick off;  GSCO Checkpoint and Wrap up)
• resource planning - organize UAT participants
• testing in different environments including web and mobile
• quality assurance
• performance testing
• functional testing
• writing bug reports
• presenting findings to software development and business user teams
• liaising with project teams in other parts of the world
• reporting or provide support on how to extract reports on testing results

Support the Demand Gen, Q2F, Oppty & Fcst and Sales Methodology GPOs to ensure the identification of potential issues and enhancement requests in Production environment 

Attend SPM meetings for the area they are covering 

Collaborate with GSCO team to provide targeted on-the-job-training to ensure proper adoption of project outputs.

Document and maintain the relevant workspace for issues in Production env. Own responsibility for the majority of bug and enhancement raising, fixing or testing in collaboration with OAL  

ROLE Requirements/Skills 

Ability to perform complex tasks with no assistance

Ability to interact with our various Stakeholders

Advanced knowledge of Oracle Sales Systems and Processes is a plus

Advanced knowledge in planning and executing Business UAT

Ability to communicate and influence Dev Team

Monitor and maintains production process

Team Player

Advanced skills of business analysis

Good English communication, both written and verbal

Microsoft Office package - good (3/5)  

Competencies

Strong verbal and written communication skills with the ability to liaise with a variety of stakeholder pressure