Helpdesk Officer with French

Responsibilities:

• Receive queries from Vendors regarding invoice/payment in generic mail box, and work for resolution;
• Provide resolution to Vendor;
• Inform Vendor on resolution / respond to query;
• Provide necessary data for daily / weekly / monthly reporting;
• Perform other assigned tasks related to the role in professional and timely manner;
• Follow up with various parties to ensure that all tasks are completed on time;
• Participation in all improvement initiatives.

Requirements: 

• Bachelor degree in Finance and Accounting is a plus;
• Experience in PTP / Helpdesk is a plus;
• Proficient in French and English;
• Good communication skills;