HR Analytics Expert

Role summary:

The role of the HR Analytics Expert is to maintain and further develop or create GBS and GBS HR employee engagement and HR analytics solutions. On top of that, another major responsibility is to take part in HR projects with a high necessity for an analytics approach and/or solution.

Principal Accountabilities:

• Supports the design and implementation of analytics solutions that meet the needs of GSB HR, underpinned by a sound knowledge of BAT strategic and operating plans
• Participates in HR global automation and data gathering projects with impact on BAT (. Quantum)
• Constantly on the lookout for new technologies, trends and coding languages that can help the GBS HR sub-function in improving analytics creation or deep dive analysis
• Translates analytics led business requirements into technical requirements, adopting a creative and problem-solving approach
• Designs and implements tools, measures, visualisations and frameworks that optimise the adoption of a data driven HR culture and insight driven decision making within BAT, including through the adoption of: profiling of workforce dimensions and characteristics, reporting of trends to inform business activity monitoring, predictive analytics, Sentiment analysis
• Works closely with System Admin team to determine if a greater level of insight and trend-based reporting can be delivered through the standard HR reporting catalogue to improve Line Managers decision making using people data

• Trains and support stakeholders in correctly leveraging the GBS Culture & Talent Dashboard and ensures proper adoption of it
• Runs GBS Mood Meter survey (weekly) and GBS Your Voice Pulse Check survey (bi-annual) and interpret the data in a meaningful way for the GBS Leadership Team (GBS LT) so that high impact decisions are made
• Refresh, maintain and further develop GBS Mood Meter Dashboard and ensure integration with U-Connect Dashboards

Skills & Competences:

• At least 3 years’ experience in Data Analytics
• Proficient in Excel
• Capability of turning data into business information
• Continuous Improvement - Looks to drive continuous improvement of the business by striving to see new opportunities and openings to deliver greater business value
• HR Metrics & KPIs - Understands HR data and how this can be gathered, manipulated and interpreted to inform decision making through Management Information reporting. Works with the System Admin team to produce relevant reports.
• Data Visualization – expert in creating data visualizations in various BI tools and adjusting the design to improve User Experience (UX)
• Coding languages – expert in data coding languages used for metric & KPI creation, statistical data analysis, data gathering and database management (DAX, SQL, VBA & Python)
• Database management – understand how data needs to be connected from multiple sources and work towards ensuring constant flows of data
• Advanced Analytics Knowledge – understands and is able to consolidate data from functions outside of HR and external sources and provide one single picture easily readable by stakeholders
• Solution Architect – understands business requirements and is able to creates technological solutions suited for data and analytics consumption
• Problem Solving - Diagnoses, negotiates and orchestrates the solutions to solve business problems
• Project Delivery - Professionally delivers analytics projects to achieve long term benefits, maintaining a clear view of the project objectives, risk areas and engagement methodologies required to gain business buy-in and delivery. Implements appropriate risk mitigation to reduce risk likelihood and impact on delivering the project
• Effective Communication - Demonstrates excellent verbal and written communications across different audiences and channels