Industry: Client Relationship Management / Service Delivery
Description
About Conduent
Conduent delivers mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for its clients and the millions of people who count on them. Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward.
Conduent’s differentiated services and solutions improve experiences for millions of people every day, including two-thirds of all insured patients in the ., 11 million employees who use its HR Services, and nearly nine million people who travel through toll systems daily. Conduent’s solutions deliver exceptional outcomes for its clients including $17 billion in savings from medical bill review for workers compensation claims, up to 40% efficiency increase in HR operations, and up to 40% improvement in processing costs, while driving higher end-user satisfaction. Learn more at .
Job Description
Requirements:
The ideal candidate should be fluent in English and French/Spanish/German (written and verbal).
- Must demonstrate strong interpersonal, speaking, and writing skills.
- Must be proficient in using Windows Operating System as well as Microsoft Office applications (Microsoft Word, Excel, and PowerPoint).
- Must demonstrate excellent analytical skills.
- Ability to work towards deadlines.
- Positive attitude and solution oriented thinking.
- Flexible and eager to learn.
- Be able to work within a large organization and maintain solid relationships with your team members not only situated in your local office but also in other countries.
- HR related experience would be an advantage but not essential.
Responsibilities:
- Process personnel forms and handles highly confidential material
- Answer general questions and inquiries in various areas of Human Resources
- Maintain applicant databases and employee records, and provides information to employees on matters pertaining to personnel forms and records
- Works in collaboration with the local human resource team, the regional human resources team and the external payroll service provider to ensure that the data is accurate
- Respond to telephone and e-mailing queries related to various areas of Human Resources queries following company policies and procedures
- Revises the payroll processes, procedures, and make the necessary changes to ensure that appropriate control methods are implemented and tracked
- Compile data for analysis and reporting, and may perform routine analyses
- Has an active role in validating payroll reports;
- Assist employees in the completion of appropriate forms, calculation of benefits
- Process all necessary documentation- customers contracts and tasks/ checks and monitor the progress of the tasks
- Receives and resolves claims related to the salary process as they are designated by the case management according to the provisions of the service contracts
ClosingConduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.