HR Associate with French and English

About Conduent

Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the . healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world. Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning – Conduent manages and modernizes these interactions to create value for both our clients and their constituents. 

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Job Description

The role:

The HR Associate with French and English is responsible for monitoring all related processes from the moment the offer is made up to the moment the new candidate joins the firm, during his employment and up to his termination.

The HR Associate is focused on: 

• • Delivering service that meets SLA and quality scores
• • Developing strong internal and external relationships
• • Achieving productivity levels

Key role tasks and activities:

• Manages the hiring process for new employees and ensures that everything is properly configured in Conduent systems and customer systems from day one (offers, returned offers, instructions for the first day, job confirmation, system updates, background screening, etc.)
• Responsible for managing and processing contract changes from the employee or client (promotions, salary increases, position changes, changes of personal data, etc.)
• Management of employee leave periods (medical leave, paid/unpaid leave, maternity leave, paternity leave, adoption, etc.)
• Transmission of all the necessary information regarding salaries, within the established term
• Offers support to employees, via email, telephone or chat and communicate the appropriate solutions in a timely manner
• Management of all-important databases
• Provides support for the client's human resources department in matters related to personnel forms and archive/records
• Responsible for the effective management of external / internal queries
• Collaborate with all departments to ensure the accuracy of employee data/records
• Management of the Terminations process (Prepares, verifies and sends all the necessary documents to the internal/external departments/parties)
• Management of the internal organization processes: job code changes, cost center, etc.

Skills, Knowledge and Abilities required:

• Excellent communication skills, fluency in English & French (spoken & written)
• Must demonstrate strong interpersonal skills, as well as speaking and writing skills
• Expert in the use of Windows operating system as well as Microsoft Office applications (Microsoft Word, Excel and PowerPoint)
• Ability to work with deadlines
• Positive attitude and solution-oriented thinking
• Flexible and eager to learn
• Able to work in a large organization and maintain strong relationships with team members (not only locally but also from other countries)
• Experience in the field of human resources would be an advantage

Closing

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.