Import Desk Agent- temporary contract (2 years)

Employment type:Contract

Employment time:Full-time

Percentage of time the position involves travel:0%

Percentage of time the position allows for working off-site:0%

Job category:Immigration and Customs Inspectors

Job industry:Other - Not Specified

Description

Main responsibilities:
• Send notifications to customers via e-mail / phone for the beginning of customs clearance process;
• Contacting customers and answering to their questions /requests related to Customs clearance paperwork;
• Contacting DHL origin offices regarding Customs clearance paperwork;
• Follow-up outstanding Held for Payment shipments;
• Assist in the daily administrative, operational functions of the department;
• Ensure that all the relevant information is updated in specific applications.

Skills & experience

Requirements:
• Customer orientation;
• Very organized approach to work (able to set priorities and meet the deadlines);
• Good communication skills in both Romanian and English;
• Ability to work under stressful conditions;
• Good PC knowledge;
• Customs Clearance knowledge would be an advantage.