Inside Sales Engineer

Job Description

If you are a professional looking for an opportunity to grow, Emerson has an appealing role for you! Based Cluj, you will be primarily responsible to maintain and develop customer loyalty through high levels of service to expand and strengthen the relationship. The Inside Sales Engineer identifies, offers and sells the best solution for the customer’s application; provides commercial and technical support; always striving to provide the highest standards of customer service in accordance with the Problem Solver principle.

Are you eager to take your career to the next level? If yes, we welcome your application for this role!

IN THIS ROLE YOU WILL:

• Prequalify customer requests for quotation to ensure that a quote will meet the customers’ application and operational needs, and explore opportunities for additional products or services.
• Prepare and send customer quotations that are on time, technically accurate, commercially verified, and offer the best all-around solution.
• Drive for On-Time Delivery shipment results
• Drive 1-1-X (One day to quote, one day to load and deliver as per customer request date) to exceed customers’ expectations
• Answer customer questions, both technical and commercial.
• Maintain accurate and complete records in CRM, OCM, Oracle, and other tools as required.
• Provide product- and application information to external- and internal customers related to the quotes in progress.
• Communicate with manufacturing locations for queries regarding lead-time, specials, etc.
• Attend meetings with customers and/or field sales and sales meetings when needed
• Ensure that all technical information communicated is complete, accurate, and timely.
• Support Order Execution to ensure that purchase orders are commercially and technically clean and accurate, and to resolve any technical-related issues that occur during the order cycle.
• Pro-active management of personal quote backlog in accordance with the agreed procedures.
• Provide general support for Emerson Flow and sales offices
• Get involved in process improvements, including identifying issues, bottlenecks, etc., and suggesting possible solutions in a timely manner
• Conduct Due Diligence, Legal and Commercial compliance approval process in collaboration with the Checkpoint Champion
• Attend relevant technical and commercial training as required to maintain a high level of product and process knowledge, including new products as and when released.
• Adhere to local and international Emerson Trade Compliance and Quality Management procedures, as well as the Emerson Ethics policy, with respect to all business activities
• Adhere to Emerson’s commitment to Environment, Health & Safety as a core business value
• Other responsibilities as required
  
  

FOR THIS ROLE YOU WILL NEED:

• University degree in Engineering (Electrical, Chemical, or Mechanical Engineering)
• 2 years of relevant experience in a similar position or in a commercial environment (technical support, quotations, technical sales) would be an advantage
• Relevant knowledge of the process industry
• Good communication skills
• Languages: English advanced
• French (an asset)
• PC skills: MsOffice, Internet, Email
• Ability to work in virtual teams, remotely
  
  

WHO YOU ARE:

You are passionate about making an impact and always act with integrity. You continuously push yourself to achieve new goals and are not afraid to question the status quo by proposing creative solutions to problems.

Our Offer to You

By joining Emerson as our Inside Sales Engineer, you will be working at the heart of our business. This means that the skills and business insight gained can serve as an invaluable foundation for developing your career within our global organization. We offer plentiful opportunities for advancement and support this through our formal personal development planning process.

Our on-boarding program uses a blended learning approach to get you up and running as quickly as possible. You benefit from Emerson certified trainers with extensive knowledge of our customers, products, and applications.

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

We encourage and support several Employee-led Resources Groups that promote a diverse and inclusive workplace, among them Women Impact Network, LGBTQ+A, and Somos.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about this here: https://www.emerson.com/en-us/careers/diversity-and-inclusion

Get to Know Us

Find out more by visiting our LinkedIn, Facebook, Twitter, and YouTube pages or at www.emerson.com