Inside Sales Representative with French

This role focuses on growing microchipDIRECT revenue by selling Microchip products. This role involves
proactively contacting new and existing customers and requires the ISR to cross sell and up-sell Microchip
products including services such as programming and development tool type products
Providing customer support for Microchip web based customers in Europe, proactively promoting
Microchip products whilst exceeding customer their expectations through the microchipDIRECT sales
channel.

Role Description:

• Contacting new and existing customers to sell Microchip products
• Assist in programs and campaigns to generate more customers and increased sales:
  - Understanding customers businesses and products to be able to offer complementing
  solutions;
  - Learn and understand Microchip products to assist in the above;
• Dealing with phone and e-mail requests for website guidance, customer order support and change
  requests to customer orders
• Carry out RMA’s and other questions that may arise from customers ordering via
  and generally assist customers as necessary to maintain and win new
  business for the Company
• Act as a liaison between customers and the factory and the European sales teams
• Collate, summarize, and share sales-related information to the microchipDIRECT team and others
  within the Microchip organization as necessary

Role Requirements:

• Effective written and fluent verbal communication skills in English and French; other European language skills
  would be a plus
• University Degree in Foreign Languages/ FILS or 3+ plus years experience in customer service
  industry
• Experience in the semiconductor industry would be an advantage
• Strong knowledge in Microsoft Windows applications including Excel, Word, and PowerPoint
• Likes to work in a team environment sharing tasks, motivated self-starter, detail oriented, and
  positive attitude
• Hours must be flexible to accommodate communication with European/overseas team members

All applications will be treated confidentially. Only eligible applicants will be contacted to schedule an interview, the rest of the applications will be stored in the Microchip database for a period of 6 months for future opportunities.